Terms & Conditions

NONE OF OUR TERMS AND CONDITIONS AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER

Making A Purchase
Making a purchase couldn't be easier. Just browse our catalogue by category or brand and add items to your cart. After you have finished your selection, click on "View Cart" and you will be asked for the few details that we need to be able to satisfy the order.

If in the exceptional circumstance that we take your order for an item, but run out of stock prior to your order being dispatched, we will backorder for you. We will endeavour to email you with the option to cancel your order if you would rather not wait.

We trade in sterling (GBP). Any figures shown on the website in other currencies are for guidance only. Check with your card issuer for their rates and fees for international transactions.

Cards keyed online are automatically debited at the time of purchase.

You may only place orders and make communications with us in English, and all contracts concluded between us will be in English.

Delivery Schedule
Your order will normally be dispatched within 48hours with the exception of English public holidays.

Postage and Packing Charges
Our P & P charges are as follows:

  • Orders under £20.00 - £1.95
  • Orders between £20.00 & 40.00 - £2.95
  • Orders between £40.00 & 60.00 - £3.95
  • Orders between £60.00 & 80.00 - £4.95
  • Orders between £80.00 & 100.00 - £5.95
  • Orders between £100.00 & 120.00 - £6.95
  • Orders between £120.00 & 150.00 - £7.95
  • Orders between £150.00 & 200.00 - £8.95
  • Orders between £200.00 & 250.00 - £9.95
  • Orders in excess of £250.00 - £11.95

Events Beyond our Control
We shall have no liability to you for any failure to deliver goods you have ordered, or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

Liability
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing (e.g. by email) at our contact address of the problem within 10 working days of the delivery of the goods in question.

If you do not receive goods ordered by you within 30 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 40 days of the date on which you ordered the goods.

If you notify a problem to us under this condition our only obligation will be, at your option:-
a) to make good any shortage or non-delivery,
b) to replace or repair any goods that are damaged or defective, or
c) to refund to you the amount paid by you for the goods in question in whatever way we choose.

Save as precluded by law, we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph c) above.

You must observe and comply with all applicable regulations and legislation, including obtaining all necessary customs, import or other permits to purchase goods from our site. The importation or exportation of certain of our goods to you may be prohibited by certain national laws. We make no representation and accept no liability in respect of the export or import of the goods you purchased.

Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

Credit Card Security
Online credit card transactions are handled securely by specialised payment processors PayPal. They comply with the Payment Card Industry (PCI) Data Security Standards (DSS) and are externally audited in this respect.